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Spa Policies

Preparing for Your Visit

For the relaxation of yourself and others, please be sure cell phones and/or pagers are switched off. If you are new to Protea Medispa, we ask that you arrive 15 minutes before your scheduled appointment time. You are welcome to come early to unwind and relax before your treatment. Late arrivals beyond 15 minutes may cause us to re-book your appointment.

Cancellation Policy

A credit card is required to confirm all appointments at the spa. For the consideration of others and your Aesthetician, we ask that you provide at least 48-hours notice if canceling your appointment. Failure to do so will result in a $50 charge on your account.

Non-Refundable Policy

Gift cards, retail products and treatment services (including injectibles) are non-refundable.

Payment Options

Protea Medispa accepts Visa, MasterCard, Interac and cash. Prices are subject to change without notice. Prices do not include HST. Gratuities are not included, but if you feel you want to compliment your Aesthetician, feel free to do so.


Low Financing for Spa Treatments

Easy, Flexible & Affordable Financing

You now have the freedom to look better and feel better anytime! Protea Medispa is pleased to offer you the flexibility of financing for all our Medical Aesthetic Treatments and Spa Services, without inflated interest rates. Treat yourself to Body Contouring with EVOLVE to eliminate unwanted fat from problem areas, tone muscle and tighten loose skin; IPL Photo Rejuvenation to even out skin tone and texture; Laser Hair Removal for unwanted hair; SkinPen Precision (microneedling) to treat and improve skin conditions like fine lines and wrinkles, loose skin, acne scarring, stretch marks and can get it all done without the worry of budget constraints. 

To find out more about Protea Medispa's 0% Financing Program and the flexible financing options we offer, contact us at 705-817-9052 or via email at

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